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Holiday Returns and Exchanges Policy

 Holiday purchases placed between December 1 – December 25, 2019 can be returned for a full refund by January 12, 2020.

🎁Gift recipients can email us at shipping@elizabetta.net

We at Elizabetta want you to be happy with your purchase, and if for some reason you wish to return or exchange an item please do the following: 

We will reply to your request within 2 business days.

  1. Please fill out the form below by Jan 12 and we will issue a return authorization number and an address of where to send the items (in Wisconsin) or work out an exchange.
  2. Items must be received by us within 5 business days of issuing the return authorization in perfect condition, unworn, unused, and repackaged in its original packing with the original tags intact. 

returns and exchanges form

  • If the above conditions are respected, we will issue a full refund for the item shortly after receiving it. We reserve the right to charge a 30-50% restocking fee or not to accept a return if the above terms are not respected.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
  • If you have any questions about our return policy, please contact us, your satisfaction is important to us.

Changes, cancellations:

We ship 0-2 business days after we receive your order. If changes need to be made, we will make every effort to do so. Please email us at shipping@elizabetta.net

 

 


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