I just received my bag yesterday. The quality is excellent, beautiful leather, perfectly finished. The inside pockets are very nicely finished as well, two zippered pockets and two divided ones. The bag came with the two straps shown, however, I will need to figure out how to attach them best for the backpack version, there are various hooks to attach the straps to for the different looks. Overall, I must say that this bag is better quality and looks so much nicer than the mass-produced, expensive department store items - and I am much happier supporting a small business. More like this please !