My Cart

Close

Our Returns and Exchanges Policy

 RETURNS AND EXCHANGES:

We at Elizabetta want you to be happy with your purchase, and if for some reason you wish to return or exchange an item please do the following: 

We will reply to your request within 2 business days.

  1. Please fill out the form below within 7 days of receipt of the item, and we will issue a return authorization number and an address of where to send the items (in Wisconsin) or work out an exchange.
  2. Items must be received by us within 5 business days of issuing the return authorization in perfect condition, unworn, unused, and repackaged in its original packing with the original tags intact. 

returns and exchanges form

  • If the above conditions are respected, we will issue a full refund for the item shortly after receiving it. We reserve the right to charge a 30-50% restocking fee or not to accept a return if the above terms are not respected.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
  • If you have any questions about our return policy, please contact us, your satisfaction is important to us.

Changes, cancellations:

We ship 0-2 business days after we receive your order. If changes need to be made, we will make every effort to do so. Please email us at shipping@elizabetta.net

 

 


Get 10% Off Your First Purchase

Sign up today and get 10% off your first purchase plus notifications about new arrivals, sales and exclusive offers.

SEARCH THIS STORE